Power Out? We’re On It 24/7.

Losing power is never convenient. Whether it’s your lights, hot water, or essential appliances, life grinds to a halt when the power goes out. Step3 is ready after hours to restore your home and keep you running.

Try This Before You Call

Many outages are caused by a single faulty appliance. Save time and money by trying these steps first:

  1. Unplug Everything: Disconnect all indoor and outdoor appliances from their sockets. Note: They must be fully unplugged, not just switched off.

  2. Reset the Switch: Try resetting your RCD or MCB at the switchboard.

  3. The Process of Elimination: If the power stays on, plug your appliances back in one by one. The faulty unit will trip the power again, identifying the culprit.

Safety First: If the switch trips immediately or won't reset, stop. Continual resetting is a fire hazard.

Expert Help When You Need It Most

If it’s not an appliance, it’s likely a wiring or switchgear failure. These require a licensed professional to handle safely.

  • Storm Damage Repairs

  • Safety Inspections

  • 24/7 Emergency Response

Don’t stay in the dark. Call us now to discuss the fault or arrange an immediate callout for total peace of mind.